The following information reflects the most recent version of our Service Contracts. Coverage under your specific contract may vary. See your Service Contract for specific coverage details and your Terms & Conditions.
For additional information on applying for a CARS Protection Plus Service Contract, speak to a local dealer or click here to be directed to our Service Contract referral program.
ENGINE
Cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain; timing belt; timing guides; timing chain tensioner; timing belt tensioner; timing gears; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; and oil pan. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block. EXAMPLES OF NOT COVERED: fuel injectors, turbo chargers, twin turbo chargers, supercharger, oil cooler and valve seals.
AUTOMATIC TRANSMISSION/TRANSFER CASE
Torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; and servo assemblies. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: transmission solenoids, TCM reprogramming, mechatronics unit and conductor plate.
MANUAL TRANSMISSION/TRANSFER CASE
Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing. EXAMPLES OF NOT COVERED: manual clutch and related components.
DRIVE AXLE ASSEMBLY
Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4x4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.
SEALS, GASKETS & FLUIDS
Seals and gaskets are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head gaskets are covered only for combustion and coolant leaks. Intake manifold gaskets are covered only for coolant leaks. EXAMPLES OF NOT COVERED: oil leaks, vacuum leaks and valve seals.
LABOR & DIAGNOSTICS
The authorized time for a covered repair will be based on the Mitchell’s ProDemand labor guide. The hourly labor rate assistance will be the repair facility’s rate up to $75.00 per hour. Should Your repair facility’s rate exceed this amount, You are responsible for the difference. If tear-down/diagnostic is requested, We shall reimburse up to one hour of tear-down/diagnostic based on Your stated labor rate. EXAMPLES OF NOT COVERED: tear-down and diagnosis for a non-covered repair.
RENTAL BENEFITS
You will be reimbursed $35.00 for each six hours of Mitchell’s ProDemand labor guide time to repair or replace the covered component with a maximum benefit of $250.00 per claim, if proof of rental is provided with an authorized claim. Any time not related to the actual repair and replacement of the covered component is not included in this benefit.
TOWING
We will reimburse up to a maximum of $50.00, if proof of towing is provided with an authorized claim.
PRIVACY POLICY
Click here to review the General Policy of CARS.