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Flex Protect Level 1

Power & Drive Train Coverage with a Towing Reimbursement

The following information reflects the most recent version of our limited warranty.  Coverage under your specific limited warranty may vary.  See your limited warranty for specific coverage details and your Terms & Conditions.

***PLEASE REFER TO YOUR SPECIFIC CONTRACT’S TERMS AND CONDITIONS FOR ALL COVERAGES, CLAIMS PROCEDURE, AND OTHER TERMS AND CONDITIONS. THE TERMS AND CONDITIONS OF YOUR SPECIFIC CONTRACT, INCLUDING STATE SPECIFIC TERMS AND CONDITIONS, IF ANY, SUPERSEDE THIS WEBSITE’S TERMS AND CONDITIONS.***

ENGINE

Cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain; timing belt; timing guides; timing chain tensioner; timing belt tensioner; timing gears; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; and oil pan. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block.

AUTOMATIC TRANSMISSION/TRANSFER CASE

Torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; and servo assemblies. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing.

MANUAL TRANSMISSION/TRANSFER CASE

Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing.

DRIVE AXLE ASSEMBLY

Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4×4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.

SEALS & GASKETS

Seals and gaskets are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head gaskets are covered only for combustion and coolant leaks. Intake manifold gaskets are covered only for coolant leaks.

LABOR & DIAGNOSTICS

The authorized time for a covered repair will be based on the Mitchell’s ProDemand Labor Guide or a nationally recognized labor guide as determined by the Administrator. We offer many different labor rate options. Please refer to Your specific contract’s terms and conditions.

RENTAL BENEFITS

You will be reimbursed $35.00 for each six hours of labor guide time to repair or replace the covered component with a maximum benefit of $250.00 per claim, if proof of rental is provided with an authorized claim. Any time not related to the actual repair and replacement of the covered component is not included in this benefit. 

TOWING

We will reimburse up to a maximum of $100.00, if proof of towing is provided with an authorized claim.