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Flex Protect Level 3

Enhanced Specialty Coverage for your vehicle including Air Conditioning, Electrical & Engine Cooling System with 24-hour Roadside Assistance

The following information reflects the most recent version of our limited warranty.  Coverage under your specific limited warranty may vary.  See your limited warranty for specific coverage details and your Terms & Conditions.

***PLEASE REFER TO YOUR SPECIFIC CONTRACT’S TERMS AND CONDITIONS FOR ALL COVERAGES, CLAIMS PROCEDURE, AND OTHER TERMS AND CONDITIONS. THE TERMS AND CONDITIONS OF YOUR SPECIFIC CONTRACT, INCLUDING STATE SPECIFIC TERMS AND CONDITIONS, IF ANY, SUPERSEDE THIS WEBSITE’S TERMS AND CONDITIONS.***

ENHANCED ENGINE

Cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; timing chain; timing belt; timing guides; timing chain tensioner; timing belt tensioner; timing gears; serpentine belt tensioner; fly wheel; oxygen sensor; EGR valve; crank sensor; cam sensor; fuel pump; fuel injectors; harmonic balancer; lift pump; transfer pump; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; and oil pan. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block. Factory installed turbo charger. Additionally, if Your Vehicle has been classed under EXTRA ELIGIBILITY, then Your factory installed twin turbo and/or supercharger is covered.

ENHANCED AUTOMATIC TRANSMISSION/TRANSFER CASE

Torque converter; bands; pump; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; servo assemblies; transmission cooler; mechatronics unit; conductor plate; and TCM reprogramming/re-flash up to $125.00 per authorized claim. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing.

MANUAL TRANSMISSION/TRANSFER CASE

Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing.

SUSPENSION

Struts; ball joints; leaf, air and coil springs only if broken. Alignment is covered only in conjunction with a covered repair.

DRIVE AXLE ASSEMBLY

Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4×4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.

SEALS & GASKETS

Seals and gaskets are covered only when required in conjunction with the replacement of a covered component. Additionally, cylinder head gaskets are covered only for combustion and coolant leaks. Intake manifold gaskets are covered only for coolant leaks.

FLUIDS

All fluids, including but not limited to: engine oil; engine coolant; transmission fluid; brake fluid; and power steering fluid, are covered only when required in conjunction with a covered compo-nent.

STEERING COMPONENTS

Power steering pump/motor; gear box; rack and pinion; and high-pressure lines. Steering box, rack and pump housing only if damaged by a lubricated part internal to that component.

BRAKE COMPONENTS

Master cylinder; wheel cylinders; calipers; ABS hydraulic components; ABS wheel speed sensors; and ABS control module.

AIR CONDITIONING & REFRIGERANT

Compressor; clutch; condenser; accumulator; and evaporator. Refrigerant covered when required with the replacement of an a/c compressor, condenser, accumulator, or evaporator.

ENHANCED ENGINE COOLING SYSTEM

Radiator; heater core; electric cooling fan motor; water pump; fan clutch; thermostat; and recovery tank.

ENHANCED ELECTRICAL COMPONENTS

Starter motor; alternator; distributor; electric control module (ECM); ignition coils; navigation, (does not include software updates); front and rear window wiper motor; power window motors/regulators/switches; power seat motors; and power door lock actuators/switches.

LABOR & DIAGNOSTICS

The authorized time for a covered repair will be based on the Mitchell’s ProDemand Labor Guide or a nationally recognized labor guide as determined by the Administrator.
We offer many different labor rate options. Please refer to Your specific contract’s terms and conditions.

RENTAL BENEFITS

You will be reimbursed $35.00 for each six hours of labor guide time to repair or replace the covered component with a maximum benefit of $250.00 per claim, if proof of rental is provided with an authorized claim. Any time not related to the actual repair and replacement of the covered component is not included in this benefit. 

24-HOUR ROADSIDE ASSISTANCE

This replaces the TOWING benefit. Roadside assistance provides: towing; battery service; jump start; flat-tire; fuel, oil and water delivery; and lockout assistance. Coverage is provided up to $100.00 per occurrence to the covered Vehicle only. To utilize this service, You MUST call roadside assistance at 800-418-9836.