Optimum Protect Level 2

Enhanced Power Train Coverage with Fuel, Suspension, Steering, Brake & Electrical Components, and A/C

The following information reflects the most recent version of our limited warranty. Coverage under your specific limited warranty may vary. See your limited warranty for specific coverage details and your Terms & Conditions.

***PLEASE REFER TO YOUR SPECIFIC CONTRACT’S TERMS AND CONDITIONS FOR ALL COVERAGES, CLAIMS PROCEDURE, AND OTHER TERMS AND CONDITIONS. THE TERMS AND CONDITIONS OF YOUR SPECIFIC CONTRACT, INCLUDING STATE SPECIFIC TERMS AND CONDITIONS, IF ANY, SUPERSEDE THIS WEBSITE’S TERMS AND CONDITIONS.***

ENGINE/FUEL

Factory installed turbo charger; waste gate controller; intercooler; turbo/supercharger coolant lines; cylinder heads; intake manifold; pistons; piston rings; wrist pins; connecting rods and bearings; crankshaft and bearings; camshaft and bearings; crankshaft pulley; fuel pump; diesel fuel supply pump; fuel injectors; lift pump; transfer pump; fuel filler neck; fuel injection control module; harmonic balancer; dipstick tube; timing chain; timing belt; timing guides; timing chain tensioner; timing belt tensioner; EGR valve; serpentine belt tensioner; timing gears; valve covers; rocker arms/shafts and bushings; intake/exhaust valves and valve springs, seats, guides, push rods and hydraulic lifters; oil pump; oil sending unit; and oil pan. Lubricated parts contained within the engine block. Engine block only if damaged by a covered component internal to the engine block.

ELECTRIC & HYBRID VEHICLE

Drive Motor. Batteries are excluded.

AUTOMATIC TRANSMISSION/TRANSFER CASE

Torque converter; flywheel; bands; pump; transmission cooler; mechatronics unit; conductor plate; pump housing; carrier assembly; planetary gears; chain; drums; reaction shaft; governor; valve body; and servo assemblies. Lubricated parts contained within the transmission or transfer case housing. TCM reprogramming/re-flash. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing.

MANUAL TRANSMISSION/TRANSFER CASE

Main shaft; counter shaft; all gears; chain; input shaft; hub assemblies; synchronizers; shift rails; shift fork; and internal transmission bearings. Lubricated parts contained within the transmission or transfer case housing. Transmission/transfer case only if damaged by a covered component internal to the transmission/transfer case housing.

SUSPENSION

Struts; ball joints; control arms; bump stop cushions; control arm shafts; steering knuckle/spindle; stabilizer shaft; stabilizer links; leaf, air and coil springs only if broken. Alignment is covered only in conjunction with a covered repair.

DRIVE AXLE ASSEMBLY

Lubricated parts contained within the front and rear drive axle housing; pinion bearings; wheel bearings; side carrier bearings; ring and pinion; side gears; spider gears and case; drive shaft; universal joints; constant velocity joints; and 4×4 hubs. Front or rear drive axle housing only if damaged by a lubricated part contained within the drive axle housing.

FLUIDS

All fluids, including but not limited to: engine oil; engine coolant; transmission fluid; brake fluid; and power steering fluid, are covered only when required in conjunction with a covered component.

SEALS & GASKETS

If Your Vehicle has less than 150,000 miles at the time of claim, seals and gaskets are covered for leakage failures as they relate to any listed covered component. Leakage is defined as an actively dripping seal/gasket. Seepage is not covered and cannot be claimed under this Service Contract. Seepage is defined as a wet seal/gasket. If Your Vehicle has over 150,000 miles at the time of claim, seals and gaskets are covered only when required in conjunction with a covered component. Additionally, cylinder head gaskets are covered only for combustion and coolant leaks. Intake manifold gaskets are covered only for coolant leaks.

STEERING COMPONENTS

Power steering pump/motor; gear box; rack and pinion; tie rod ends; pitman arm; idler arm; sealing rings; fluid reservoir; cooler; and high-pressure lines. Steering box, rack and pump housing only if damaged by a lubricated part internal to that component.

BRAKE COMPONENTS

Master cylinder; wheel cylinders; calipers; booster; combination valve; brake hard lines; backing plates; springs and clips; self adjusters; parking brake linkage and cables; ABS hydraulic components; ABS wheel speed sensors; and ABS control module.

ENGINE COOLING SYSTEM

Radiator; fan shroud; heater core; recovery tank; electric cooling fan motor; water pump; fan clutch; and thermostat.

ELECTRICAL COMPONENTS

Starter motor; alternator; and front and rear window wiper motor; oxygen sensor; crank sensor; cam sensor; distributor; electronic control module (ECM), ignition coils; navigation (does not include software updates); power window motors/regulators/switches; power seat motors; power door lock actuators/switches; sunroof motor; power antenna motor; headlight motor; power trunk; sliding door motor; window defrosters (front and rear); windshield washer pump; convertible top motor; throttle position sensor; and 4WD encoder motor.

AIR CONDITIONING & REFRIGERANT

Compressor; clutch; condenser; accumulator; orifice tube; expansion valve; high/low pressure cutoff switches; high/low pressure hoses; pressure cycling switch; dryer; heated/cooled seats and evaporator. Refrigerant/evac and recharge is covered when required with the replacement of a covered a/c component.

LABOR & DIAGNOSTICS

The authorized time for a covered repair will be based on the Mitchell’s ProDemand Labor Guide or a nationally recognized labor guide as determined by the Administrator. Should Your repair facility’s rate exceed this amount, You are responsible for the difference. If required by the Administrator, You must authorize needed diagnosis/disassembly to determine cause of failure and extent of damage. If it is determined the cause of failure is not covered by Your Service Contract, You will be responsible for any and all diagnosis/disassembly charges.

RENTAL BENEFITS

You will be eligible for $35.00 for each six hours of labor guide time to repair or replace the covered component with a maximum benefit of $250.00 per claim, if proof of rental is provided with an authorized claim. Any time not related to the actual repair and replacement of the covered component is not included in this benefit.

TOWING

If You did not utilize Your roadside assistance benefit, We will reimburse up to a maximum of $100.00, if proof of towing is provided with an authorized claim.

24-HOUR ROADSIDE ASSISTANCE

Roadside assistance provides: towing; battery service; jump start; flat-tire; fuel; oil and water delivery; and lockout assistance. Coverage is provided up to $100.00 per occurrence to the covered Vehicle only. To utilize this service, You MUST call roadside assistance at 800-418-9836.