WRAP
If You have selected WRAP coverage, this Service Contract will cover ALL of Your Vehicle’s original factory-equipped mechanical and electrical parts, except for powertrain components listed in LEVEL 1 and the parts listed in EXCLUSIONS.
LABOR & DIAGNOSTICS
The authorized time for a covered repair will be based on the Mitchell’s ProDemand Labor Guide or a nationally recognized labor guide as determined by the Administrator. Should Your repair facility’s rate exceed this amount, You are responsible for the difference. If required by the Administrator, You must authorize needed diagnosis/disassembly to determine cause of failure and extent of damage. If it is determined the cause of failure is not covered by Your Service Contract, You will be responsible for any and all diagnosis/disassembly charges.
RENTAL BENEFITS
You will be reimbursed $35.00 for each six hours of labor guide time to repair or replace the covered component with a maximum benefit of $250.00 per claim, if proof of rental is provided with an authorized claim. Any time not related to the actual repair and replacement of the covered component is not included in this benefit.
TOWING
If You did not utilize Your roadside assistance benefit, We will reimburse up to a maximum of $100.00, if proof of towing is provided with an authorized claim.
24-HOUR ROADSIDE ASSISTANCE
Roadside assistance provides: towing; battery service; jump start; flat-tire; fuel; oil and water delivery; and lockout assistance. Coverage is provided up to $100.00 per occurrence to the covered Vehicle only. To utilize this service, You MUST call roadside assistance at 800-418-9836.
EXCLUSIONS (Not Covered):
- UNDER THE HOOD: Seals and Gaskets if Your Vehicle is over 150,000 miles at time of claim, other than those covered when required in conjunction with the replacement of a covered component; Manual Transmission Clutch Assembly; Friction Clutch Disc and Pressure Plate; Throw Out Bearing; Slave Cylinder; Manual and Hydraulic Linkages; Exhaust Manifold; Batteries.
- UNDER THE VEHICLE: Brake Rotors and Drums; Catalytic Converter; Exhaust Pipe; Mufflers; Tail Pipes; Resonators; Frame and Structural Body Parts; Tires, Valve Stems and Wheels/Rims.
- VEHICLE EXTERIOR: Glass; Windows; Mirrors; Windshields (including any embedded electrical elements); T-Top; Targa Top; Convertible Top; Lighting System Components (including Lenses, Sealed Beams, LED, Xenon, Laser Lighting Systems, and related control systems); Exterior Air/Water Leaks and Noise; Weather Strips; Body Panels; Trims; Moldings; Paint; Bumpers; Body Sheet Metal and Panels.
- VEHICLE INTERIOR: Safety Restraint Systems (including Air Bags, Sensors, Actuators, Seatbelts, Tensioners); Mirrors; Upholstery; Headliner; and Carpet.
- OTHER/MAINTENANCE: Light Bulbs; Fuses; any type of Internal Software Updates or other failures; NON-Factory Audio/Video systems; and NON-Factory Electronic Transmitting/Receiving Devices. Maintenance services and parts described in Your Vehicle’s Owner Manual as supplied by the manufacturer and other normal maintenance services and parts which include, but are not limited to: Alignments (unless required in conjunction with a covered repair); Wheel Balancing; Tuneups; Spark Plugs; Spark Plug Wires; Glow Plugs; Hoses (except steering and air conditioning); Brake Pads, Brake Lining/Shoes; Fasteners; Nuts; Bolts; Clips; Retainers and Wiper Blades. Filters, Lubricants, Coolants, Fluids and Refrigerants will be covered only if replacement is required in conjunction with an authorized repair.